Home Getting Started: Importing and updating contacts How Relitix radius changes affect Agent Alert tracking

How Relitix radius changes affect Agent Alert tracking

Last updated on Sep 18, 2026

How Relitix radius changes affect Agent Alert tracking

The Distance To Closest Office radius controls which agents Relitix returns on future imports. After you save a new radius, Brokerkit uses the updated condition the next time the query runs.

Changing the radius does not retroactively remove agents already tracked by that query:

  • Reducing the radius affects future import results only.
  • While Pull Agent Alerts remains enabled, agents returned by later imports are added to the query's tracking records.
  • Turning Pull Agent Alerts off clears the existing tracking records for that query.

If you want a smaller future result set without clearing existing tracked agents, reduce the radius and leave Pull Agent Alerts enabled.