Brokerkit pricing

Please take a look at our current pricing plans below, along with the related features and limits for each.

Base Pricing Plans

Features and limits by pricing plan

FAQ

How does the Bulk Messaging Limit work?

• For example, if you are on the Core pricing plan, you can send 25 bulk messages to up to 5,000 contacts within seven days.
• This means you can bulk select up to 5,000 contacts or fewer contacts and send up to 25 separate bulk messages over a rolling 7-day period.
• You could send twenty-five messages to all 5,000 contacts or 25 messages to different segments of your list within a rolling 7-day period, as long as no single message goes to more than 5,000 contacts.

How many emails can be sent daily, weekly, or monthly?

• Depending on your pricing plan:

  • Starter Plan:

    • 10,000 emails per month
    • This averages to approximately:
      • 333 emails per day
      • 2,500 emails per week

    Core Plan:

    • 30,000 emails per month
    • This averages to approximately:
      • 1,000 emails per day
      • 7,500 emails per week

    Enterprise Plan:

    • 100,000 emails per month
    • This averages to approximately:
      • 3,333 emails per day
      • 25,000 emails per week
• These calculations assume an even distribution across the month (using a 30-day month). However, it's important to note that these are monthly limits, not strict daily or weekly quotas. This means you could send more emails on certain days as long as you stay within your monthly allocation.

How do text limits and usage work?

1. Let's use the Core Plan. For example, you get 3,000 text segments per month included. If you exceed this limit, you have two pricing options for additional text segments:
   1. Smaller blocks: You can purchase additional segments in blocks of 1,000 for $14.99 each
   2. Larger blocks: You can purchase additional segments in blocks of 4,000 for $49 each
2. For example: If you used 4,500 segments in a month, you'd exceed your included 3,000 by 1,500 segments. You could either:

• • Purchase two 1,000-segment blocks ($29.98 total) or
  • Purchase one 4,000-segment block ($49 total) which would give you extra segments for future use

When you exceed your monthly segment limit, blocks of 1,000 are automatically purchased at $14.99 each.
If you’d like to purchase blocks of 4,000 for $49 each, feel free to contact us at support@brokerkit.com.

What is a segment? (What constitutes a segment for SMS billing?)

A segment is the unit Brokerkit and your carrier use to count and bill text messages. One segment is one billable text. The number of segments a message uses depends on its length and the kinds of characters it contains, not on how many recipients you sent it to.

Understanding SMS/MMS Segments

SMS messages are divided into segments based on their length and character type. Here's what you need to know:

Standard Text (GSM-7 characters):

• Single-segment: Up to 160 characters
• Multiple segments: Messages longer than 160 characters are automatically split into segments of 153 characters each

Unicode/Special Characters (e.g., emojis, Chinese characters):

• Single-segment: Up to 70 characters
• Multiple segments: Messages longer than 70 characters are split into segments of 67 characters each

MMS (Multimedia Message) Segments:

• Up to 1,600 characters of text
• Can include images, videos, or audio files
• Counts as 1 segment regardless of text length

Important Notes:

• Each segment counts as one message for billing purposes
• An MMS counts as one message regardless of text length
• Adding media automatically converts your message to MMS
• The system automatically handles the splitting and reassembly of messages
• Recipients will see long messages as a single text, even though they're sent as multiple segments
• Maximum message length is 1,600 characters in total

Examples:

1. Text only: "Hello! How are you?" (15 characters) = 1 SMS segment
2. Text with emojis: "Hi! 🎉🎈" (70+ characters) = 2 SMS segments
3. Text with image: "Check out this photo!" + JPEG = 1 MMS segment
4. Long text with image: 500 characters + PNG = 1 MMS segment

How can I add more seats?

1. Visit the Billing Page.
2. Click on “Change Plan”.
3. Check the number of seats included in your current plan.
4. Scroll down to the “Add-ons” section.
5. Choose the number of additional seats you would like to purchase.

How can I upgrade to a higher plan?

1. Visit the Billing Page.
2. Check your current plan at the top of the page for reference.
3. Click on “Change Plan”.
4. Select the new plan you wish to upgrade to.

Additional Clarifications:

• These limits apply to all types of mass messages: bulk, blast, and campaign messages.
• The 7-day period is a rolling window, not fixed calendar weeks. Each new message sent looks back at the previous seven days to determine if you're within the limit.
• If you need to reach more contacts or send more messages, move up to the next pricing plan.
• These limits are designed to prevent spam and maintain a high quality of communication for all users.