Home FAQs: General How to Identify Unsubscribed Contacts in Your Email List

How to Identify Unsubscribed Contacts in Your Email List

Last updated on Sep 02, 2026

Find Contacts with Email Unsubscribes

To create a reusable list of contacts with a recorded email unsubscribe:

  1. Open Recruiting or Retention.
  2. Click Advanced Filters.
  3. Select Activity & Engagement → Email Unsubscribes.
  4. Choose is not empty.
  5. Click Apply Filters.
  6. Click Save Search and name the search.

Once saved, open the Saved Search whenever you want to view the current list without rebuilding the filter.

Advanced Filters showing Email Unsubscribes set to is not empty

Narrow the List to a Campaign

To see contacts enrolled in a particular campaign who also have a recorded email unsubscribe:

  1. Keep Email Unsubscribes → is not empty.
  2. Add an AND filter.
  3. Select Campaigns → Campaigns → is any of.
  4. Select the campaign.
  5. Apply the filters and optionally save the search.

Advanced Filters combining Email Unsubscribes with campaign membership

Important: BrokerKit records unsubscribes at the contact/email-address level, not as an event attributed to a particular campaign. This combined search shows contacts enrolled in the selected campaign who have a recorded unsubscribe; it does not confirm that they unsubscribed from that campaign.

BrokerKit automatically suppresses future bulk and campaign emails to unsubscribed email addresses.

For more filtering and Saved Search guidance, see Quick Filters, Advanced Filters, and Saved Searches.