Summary
This article explains how to find out who has unsubscribed from your email communications and how Brokerkit automatically protects you from being blocked.
Finding Unsubscribed Contacts
To identify contacts who have unsubscribed from your emails, you can use the Engagement Filter in both the Recruiting and Retention sections. Here are the steps to follow:
- Navigate to Recruiting or Retention depending on where you want to search for unsubscribed contacts.
- Click on "Show Advanced Options" to access the Engagement Filter.
- Select "Email Unsubscribes" from the dropdown menu.
- Choose the time period for your search to narrow down the results.
- Apply the filter to display the list of contacts who have unsubscribed from your emails.
Important Notes
Brokerkit automatically suppresses emails to unsubscribed contacts. When a contact unsubscribes, they are immediately added to a suppression list. This means Brokerkit will automatically prevent any emails from being sent to them, even if they are included in bulk emails or smart campaigns. This automatic suppression protects you from being blocked or blacklisted by email providers.
Regularly cleaning your contact lists by archiving unsubscribed or bounced contacts can help improve email deliverability and avoid failed sends, even though unsubscribed contacts are already suppressed automatically.
Conclusion
By using the Engagement Filter and selecting "Email Unsubscribes," you can easily identify which contacts have unsubscribed from your email communications. Remember that Brokerkit automatically prevents emails from being sent to these contacts to protect your email reputation and avoid blacklisting.