How Do I Find Who Received My Bulk Email, Text, or Campaign?
How Do I Find Who Received My Bulk Email, Text, or Campaign?
Covers: find bulk text recipients, find bulk email recipients, see who I sent a message to, use Last Activity today,
Saved Searches, quick filters, verify bulk sends, and find campaign recipients without names.
Short answer for a bulk text: BrokerKit does not have a Sent Items list. Use Last Activity = today to find the contacts
you just texted. You have two ways to do this:
1. Saved Search (best when you will use the list again): Open Advanced Filters. Under the Contact filter, choose the
Activity & Engagement category, then select Last Activity. Choose Today as the operator; no value is required. Apply
the filter, then save it as a Saved Search. Open the Saved Search whenever you need the same list.
2. Quick filter (best for a one-off check): Use the Last Activity quick filter and select Today.
Both methods return the same matching contacts. Review a few contact timelines if you need to distinguish them from
contacts that had another activity today, then select the matching contacts and use the bulk status action to change
them to Contact Attempt. Do not use Text Replies to find everyone you sent to; it shows only contacts who responded.
Important: This Last Activity method works for individual, bulk, and campaign texts. It does not work for bulk or
campaign emails; use the email and campaign options below for those sends.
Short answer for a bulk email or campaign: First confirm whether you selected the full list or only the current page. If
you checked the page checkbox but did not click Select all [total] records, BrokerKit sends only the contacts visible on
that page (10, 25, 50, or 100 depending on your page size). To send to everyone in the filtered list, click Select all
[total] records before Send Email. After sending, use the Notification Center, the Engagement filter, and a few contact
profiles under the Email tab/activity timeline to confirm the email appears and see statuses. For campaigns, you can
also use the Campaigns filter or check the Campaign Reporting tab.
If you sent an email to hundreds or thousands of contacts and need to verify it went out or find who received it —
without knowing individual names — use these methods based on how you sent it:
If you sent via a Smart Campaign:
1. Go to Campaigns in the left sidebar and find your campaign by name
2. Click the Reporting tab to see aggregate stats (enrolled, sent, opened, clicked)
3. Use the Campaigns property in Advanced Filters to see all contacts enrolled in that campaign
4. Use the Engagement filter → Email Opens or Email Clicks with a time period to find everyone who engaged
If you sent as a Bulk/Blast Email:
1. Confirm the selection scope. The header checkbox selects only the contacts currently visible on the page. If the
page size is 10, 25, 50, or 100 and you do not click Select all [total] records, the bulk email goes only to that
visible page selection.
2. If you meant to email everyone in the filtered list, click Select all [total] records before clicking Send Email.
3. Check the Notification Center (bell icon, top right) for send confirmations from your bulk send.
4. Open a few contacts from the intended recipient list and look under the Email tab/activity timeline to confirm the
email appears and see its status.
5. Use the Engagement property in Advanced Filters:
- Select Email Opens or Email Clicks to find everyone who opened or clicked your email
- Set the time period to match when you sent the email (e.g., 7 days if sent this week)
6. Note: Bulk email recipients cannot be found via the Last Activity filter because bulk emails don't update the Last
Activity date
If you sent individual 1-on-1 emails:
1. Use the Last Activity filter with a date range matching when you sent the emails
2. Individual emails sent from a contact profile DO update the Last Activity date
For text messages (all types):
1. Texts (individual, bulk, and campaign) DO update the Last Activity date
2. Use the Last Activity filter with a date range, OR
3. Use the Engagement filter → Text Replies to find contacts who responded
Why doesn't the Last Activity filter show my bulk email recipients?
Bulk and campaign emails are deliberately excluded from the Last Activity date. If they were included, sending a blast
to 4,000 contacts would set everyone's Last Activity to the same timestamp, making the filter useless for tracking
meaningful 1-on-1 interactions. Instead, use the Engagement filter (which tracks opens, clicks, and replies) or the
Campaigns filter.
Note on the Engagement filter: The Engagement filter shows contacts who opened or clicked — not everyone who received
the email. Some recipients may have received it but not opened it yet. To spot-check whether a specific contact was
included, open that contact profile and review the Email tab/activity timeline. To see overall delivery stats (sent,
delivered, bounced), check the Campaign Reporting tab for campaigns, or the Notification Center for bulk sends.
💡 Tip: If you run the same engagement query often — for example, "everyone who opened my last bulk email" — save it as a
Saved Search so you don't have to rebuild the filter every time. See Quick Filters, Advanced Filters, and Saved Searches
for how to save and reuse searches.
See also:
- Quick Filters, Advanced Filters, and Saved Searches — full filtering guide
- Using engagement tracking with your leads and agents — detailed engagement tracking guide